Refund & Cancellation Policy

Last Updated: 23/08/2026

Indiatic Foundation appreciates every contribution made in support of our initiatives. We encourage donors to carefully review their donation details before completing a transaction.

1. Donation Cancellation

Once a donation has been successfully processed, cancellation may not always be possible. Donors who believe a transaction was made in error should contact us as soon as possible.

2. Refund Requests

Refund requests may be considered in circumstances such as:

  • Duplicate transactions
  • An incorrect amount being charged
  • A transaction made due to an apparent technical error
  • Other exceptional circumstances determined by the Foundation

Refund requests must be submitted within [7/15] days of the transaction.

3. Requesting a Refund

To request a refund, please contact us using the email address below and provide:

  • Donor name
  • Donation date
  • Transaction/reference number
  • Amount donated
  • Reason for the refund request

4. Processing of Refunds

Approved refunds will generally be processed through the original payment method, subject to the policies and processing timelines of the relevant payment gateway or financial institution.

5. Non-Refundable Donations

Where a donation has already been allocated or utilized for a specific initiative, refund requests may not be possible.

6. Unauthorized Transactions

If you believe your payment method was used without authorization, please contact us immediately and also notify your bank or payment service provider.

7. Contact Us

For refund or cancellation requests:

Indiatic Foundation
611, Shivam Arcade, Naroda–Dehgam Road, Near Hanspura Residency, Ahmedabad – 382330
Email: info@indiaticfoundation.org
Phone: 92742 09949